Introduction
This Privacy Policy describes how Prixlox Solutions Private Limited (“we”, “our”, “us”), the merchant operating Prixlox.in, collects, uses, stores, and protects user information. As the merchant, we are fully responsible for safeguarding user data and ensuring its protection in accordance with applicable data protection and information security laws.
1. Information We Collect
- Personal Information: Name, email ID, mobile number, and payment details.
- Transaction Details: Recharge history, operator details, amount, and payment reference.
- Technical Data: Device type, browser details, IP address, and cookies.
2. How We Use the Information
- To process and complete your recharge transactions.
- To send you transaction confirmations, receipts, and alerts.
- To provide customer support and resolve disputes.
- To improve website functionality and enhance user experience.
- To send offers, updates, and promotions (only if you opt-in).
3. Data Sharing
- We do not sell or rent your personal information to any third party.
- Information may be shared only with payment gateways and telecom operators to complete your recharge.
- In case of legal requirements, we may disclose information to law enforcement authorities.
4. Data Protection, Security & Merchant Responsibility
- Prixlox Solutions Private Limited, as the merchant, is responsible for the collection, storage, and protection of user personal information shared on Prixlox.in.
- We implement reasonable administrative, technical, and physical security measures to protect user data from unauthorized access, misuse, loss, or disclosure.
- Sensitive payment information such as card details, UPI IDs, and banking credentials is securely processed by authorized payment gateways and is not stored on our servers.
- User data is accessed only by authorized personnel for legitimate business purposes.
5. Cookies & Tracking
- We use cookies to personalize user experience, remember login details, and analyze site traffic.
- Users can disable cookies in browser settings, but some features may not function properly.
6. User Rights
- You may request access, correction, or deletion of your personal information stored with us.
- You may opt out of receiving promotional emails at any time.
7. Legal Compliance
We comply with applicable Indian laws and regulations relating to data protection, privacy, and electronic transactions, including reasonable security practices as prescribed under the Information Technology Act, 2000 and related rules.
8. Policy Updates
Prixlox.in reserves the right to update this Privacy Policy as needed. Any major updates will be posted on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: prixlox.solutions@gmail.com
